Service & Repair

We live in Wichita Falls and decided to drive to Dallas to look at golf carts a few weeks ago. We stopped by Galaxy Golf Cars in Plano and the service we received was impeccable! Candace, the manager was ready to let us take test drives and was so knowledgeable about all of the carts. She took us step by step through our purchase of our Epic Icon lithium battery 6-seater and we could not be more pleased. Eric, the owner personally delivered the cart to Wichita Falls, so we could enjoy it for the weekend and we absolutely LOVE it! If you want a wonderful product and fabulous experience, purchase your next cart with Candace and Eric at Galaxy Golf Cars Plano! You will not be disappointed. 😊

Caleb was great! I had a unique issue come up with my cart. Caleb did all kinds of research and talked to different manufacturers before I even paid a cent. He found the solution and got me up and running. Highly suggest Galaxy for all my cart needs in the future.

Eric and Candace are a great team! They go over and above to support their customers even well after a sale.

Phenomenal staff. Responsive, knowledgeable and they made the process fun and easy. You can’t go wrong with Galaxy Golf Cars

I moved to the DFW area a few months ago. I was excited to live in a golf community and did my due diligence to find the right golf cart that would meet my needs. I had settled on two brands that I was certain I would buy one of the two. Now to find the dealer. This is a world of high volume quick fix shops that are looking to capitalize on importing vehicles and making as much money as possible in the shortest period of time. But in my cursory research, I quickly figured out that you may be left high and dry if you end up with a cart that the shop/manufacturer can’t even get parts for. It was a priority for me to purchase from a shop that would actually return my calls if I did ever have an issue. I can’t actually remember how I ended up finding Galaxy, but the reviews seemed overwhelmingly positive, so I figured I’d give them a shot. I walked in and met with Candace who walked me through all the features of all the carts that Galaxy stocks. She was incredibly professional and helpful (and zero pressure). I walked in ‘knowing’ what I wanted, but she just asked questions to find out what I really wanted. About this time, Eric came over and we all started chatting. Eric emphasized that I just needed to drive each cart to really know… so we started the process. They were beyond patient as I went through the whole “well let me drive that one again” over the course of about an hour. Each one had plusses and minuses. What REALLY impressed me is that Eric (the owner) was genuinely curious about what I liked (and more importantly, what I *didn’t* like) about each individual cart. It also became apparent to me that Eric would only stock carts that were reliable and that he could source parts for and maintain. At this point I realized that they were truly invested in me getting the best vehicle for my lifestyle. I’m a planner, and it’s hard for me to get my brain onboard for something I haven’t planned for. But both Eric and Candace walked me through the Sivo Edge and it became a no-brainer after a little bit of information and time. So my wife and I decide to pull the trigger. The process could not have been smoother or easier. I had recently bought a truck at a local dealership (since I just moved to Texas, after all), and the process was a challenge to say the least. But purchasing this cart took a matter of minutes and my wife and I were sitting there is disbelief…”that’s it?” I’m on the road quite a bit for work and had a tight time schedule for delivery before catching a flight. They gave me a ‘window’ for delivery, but they were there about 15 minutes prior to the delivery window. The owner Eric was there with Matt (great guy) and they both went through every single feature that the cart has to offer. They also made me drive it again to make sure that everything was in working order. Even after the purchase and delivery process, Galaxy has been incredible. Anytime I have a question, it is IMMEDIATELY responded to by Eric. I was in sales in a previous life. That world is mostly occupied by people that want to get their fix ($$$) and get out. It is very rare to see a business owner that is truly trying to build a customer base. Eric and his team are doing the work. I would recommend this business to anyone.

Galaxy Golf Cars is the place! Eric and his crew are the BEST in the business. Their reputation is impeccable because they know how to take care of their clients.

Great staff, no pressure experience. Definitely recommend A++

The purchasing was easy with too many options to choose from. I did ask plenty of questions and asked plenty of questions. Test drove multiple choices and settled on my first choice. The explanations were thorough. I appreciated all the effort to make me comfortable with my decision. On delivery I received very detailed instructions and maintenance for vehicle. Also provided prompt updates on delivery.

Galaxy Golf Cars is a great business. Eric's knowledge and attention to detail is wonderful.

Been here a couple times - Great people with some awesome golf cars! Eric and Candace have always taken great care of me.